Support

An iPhone app that lets you create a live video twin of yourself, an AI that looks and sounds like you, and share it so people can talk with it face to face. Every conversation is a live video call. You can also call other members’ twins and our AI personas. It’s for adults 18 and older.

After you sign up and agree to the likeness and voice consent, Miles, our voice guide, walks you through it:

• confirm your twin’s name;
• take a live selfie with the front camera, facing the camera in even light, with nothing covering your face;
• read aloud for about 30 seconds somewhere quiet.

Your twin is usually ready in under a minute. Then add a short bio and, if you like, upload documents (PDF, DOCX, TXT, Markdown or CSV) so it can answer questions the way you would. You can only make a twin of yourself.

• Tap any twin or AI persona in the Contacts tab, or tap an invite link, to start a live video call. To hear your own twin, go to the Me tab and tap Talk to My Digital Human.
• Before a twin call starts, you’ll see a notice that the call is recorded. Tap I Understand — Continue to connect.
• Just talk. The twin listens and answers out loud. Your camera isn’t used during calls. Every call is labeled “AI twin of [name]” so you always know you’re talking with AI.
• Tap the red button to hang up. Calls end on their own after 60 seconds of silence or 10 minutes.
• You’ll need an internet connection and microphone access. If a call won’t connect, check your network and tap Try Again.

If your twin is public, members can find it in the Community directory. If it’s private, only people with your invite link can call it. Change this in the Me tab.

Open Recents to see everyone who talked with your twin, watch the replay, read the transcript, and see an AI summary and follow-ups. Allow notifications to get an alert when someone calls.

• Start over: Me › Account & Settings › Delete My Digital Human & Start Over deletes your avatar, voice clone and documents so you can make a new twin.
• Delete your account: Me › Account & Settings › Delete Account permanently deletes your account, twin, recordings, conversations and memory. This can’t be undone.
• Can’t sign in? Email us from your account’s email address and we’ll delete it for you.

See our Privacy Policy for details.

In the Contacts tab, long-press the twin, then choose Report or Block. Reasons include inappropriate or offensive, impersonation, harassment, and spam or scam. Blocking stops calls between you both ways. We may review reports and take action, but we can’t promise to act on every one.

For anything urgent, or to add details, email us with the twin’s name.

Report the twin in the app as Impersonation, then email us with the subject “Likeness complaint,” the twin’s name, and how to reach you. We may ask you to verify your identity, and we’ll act quickly to remove impersonating twins.

Take a screenshot in the app and use TestFlight’s share-feedback option, or open the TestFlight app and tap Send Beta Feedback. Tell us what happened, when, and whether you were on Wi-Fi or cellular.

We use your face and voice only to create and run your own twin, we never sell your data, and there are no ads or tracking. Read the full Privacy Policy and Terms of Service. To make a privacy request, email us with the subject “Privacy request.”